Terms of Use

1. Service and operator

IXOR Arbitrage (“IXOR”, the “Service”, “we”) provides software tools for monitoring cross-exchange prices, spreads, funding rates, liquidity and other market data, together with Telegram notifications.

The Service is not an exchange, broker, dealer, investment adviser, fiduciary, or custodian. IXOR does not open or close trades for users and does not make trading decisions on their behalf.

The official contact channel is @ixor_arbitrage. Support requests are submitted through a form and are visible only to authorized IXOR administrators; they are not published to other users. Specific operator details and additional terms may appear in an invoice, commercial proposal, or separate agreement.

2. Eligibility and account

You may use the Service only if you have reached the age and legal capacity required in your country and are not prohibited from using cryptoassets or derivatives.

Authentication is provided through Telegram. You are responsible for the security of your Telegram account, devices, active sessions, and all actions taken after successful authentication.

You must not share paid access, scrape protected data, bypass limits, interfere with the Service, perform load attacks, distribute malware, or use the Service unlawfully.

3. Trial and paid access

A new user may receive one trial for the duration displayed on the pricing page at activation. The trial is tied to the Telegram user, does not restart after account deletion, and has no cash value. Future changes to trial duration do not shorten an already granted trial.

Features, price, currency and subscription duration are displayed before an invoice is created. Unless expressly stated otherwise, subscriptions do not renew automatically; the user creates and pays a new invoice to continue access.

We may change future pricing and features. A paid period remains on the terms shown at purchase unless a change is required for security, law, or termination of a third-party integration.

4. Crypto payments

Payment is accepted only in the asset and network shown on the invoice. The current configuration supports USDT or BNB on BNB Smart Chain. You must verify the network, asset, token contract, address, amount, and invoice expiry before sending.

The quote and expected amount are fixed for the displayed invoice window. The sender pays network fees. A transfer on the wrong network, in the wrong token, to an expired address, or after expiry may not be detected or credited automatically.

Blockchain transfers are generally irreversible. Underpayments do not activate access until the required amount is reached. Overpayments do not automatically extend access. Support reviews disputed or unidentified payments after receiving a transaction hash and adequate proof.

5. Cancellation and refunds

Because access to a digital service is delivered after payment confirmation, paid and activated periods are generally final. This does not limit non-waivable consumer rights under applicable law.

Refund requests are reviewed individually through support, taking into account the payment circumstances and applicable legal requirements.

To stop using the Service, do not pay for another period. Account deletion does not reverse a completed blockchain transfer or remove records we must retain.

6. Market data and third parties

Data comes from exchanges, blockchains, and independent providers. It may be delayed, incomplete, unavailable, or differ from an exchange interface because of region, market type, order-book depth, or measurement time.

Links to exchanges, Telegram, explorers, and other sites are provided for convenience. Their terms, availability, security, execution, and custody are controlled by those third parties.

Exchange referral links may compensate IXOR without increasing the stated subscription price. They are not endorsements of a particular exchange.

7. No investment advice

Signals, ROI, spreads, charts, funding, fees, and calculations are informational estimates, not financial, investment, legal, or tax advice and not a personalized recommendation.

A displayed opportunity does not guarantee execution or profit. Before trading, independently verify price, size, liquidity, slippage, fees, funding, deposit and withdrawal networks, asset identity, account restrictions, and applicable law.

The Risk Disclosure forms part of these Terms.

8. Intellectual property

IXOR software, design, normalization rules, text, graphics, and branding are protected by applicable law. You receive a limited, revocable, non-exclusive, non-transferable right to use the interface for personal or internal business purposes during authorized access.

You retain rights in data you submit and authorize us to process it only as needed to operate, protect, and improve the Service.

9. Availability, changes, and suspension

We aim to keep the Service available but do not promise uninterrupted or error-free operation or a specific SLA unless agreed in writing. Maintenance and outages of networks, exchanges, Telegram, RPC, and infrastructure may occur.

We may restrict or suspend access for a breach, security threat, abuse, legal requirement, or expired paid period. Where practicable, we will communicate material planned changes.

10. Disclaimers and liability

To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We do not guarantee profit, the accuracy of every quote, capture of every opportunity, or suitability for a particular strategy.

To the maximum extent permitted by law, IXOR is not liable for trading losses, liquidation, lost profit, exchange conduct, account restrictions, lost wallet access, wrong-network transfers, blockchain failures, or indirect damage. Nothing excludes liability that cannot lawfully be excluded.

Where liability is established and may lawfully be limited, aggregate liability is capped at the amount actually paid for the Service during the three months preceding the event.

11. Law and disputes

First submit a claim through official support with supporting information. We will attempt a good-faith resolution.

The governing law and competent court are determined by mandatory rules applicable to the operator and user. Non-waivable consumer protections in the user’s country remain unaffected.

12. Changes

We may update these Terms as the product, security requirements, or law evolve. The revised version and date will be published here. Material changes apply prospectively unless the law requires separate consent.

If one provision is invalid, the remainder continues in effect. The Russian and English versions are intended to have the same meaning; a separate agreement controls where it specifies a governing version.